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Shipping Policy

A legal disclaimer

Shipping Policy

Last Updated: 22 March 2025

Thank you for shopping with Cherwine Wakeb Fashion and Styling. We aim to provide you with the best shopping experience, and that includes fast, reliable, and affordable shipping. Please read our shipping policy below for details on how we process and ship your orders.

1. Order Processing Time

  • Orders are typically processed within [Insert Timeframe, e.g., 1-2 business days] of receiving your order. Orders are processed on business days only (Monday through Friday, excluding holidays).

  • If there is a delay in processing your order (due to high demand or other reasons), we will notify you via email.

2. Shipping Methods and Delivery Times

  • We offer different shipping methods depending on the region:

    • Domestic Shipping (Egypt): We offer standard delivery within [Insert Timeframe, e.g., 3-7 business days].

    • International Shipping: For international orders, delivery times vary by destination country and shipping method, typically ranging from [Insert Timeframe, e.g., 7-14 business days].

  • Delivery times are estimates and can be affected by factors such as weather conditions, customs processing, and carrier delays.

3. Shipping Costs

  • Domestic Shipping (Egypt): Shipping costs for domestic orders are calculated at checkout based on the size and weight of the items.

  • International Shipping: Shipping fees for international orders are calculated at checkout. The cost depends on the destination country and the size/weight of your order.

    • Any customs duties or taxes imposed by the destination country are the responsibility of the customer.

4. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online.

  • Please note that it may take up to 24 hours for tracking information to be updated.

5. Shipping Restrictions

  • We currently ship to [list countries or regions]. If you are located outside of these regions, please contact us at [Insert Email Address] to inquire about shipping options.

  • Some products may not be eligible for shipping to certain regions due to size, weight, or legal restrictions.

6. Lost or Damaged Packages

  • Lost Packages: If your package is lost or delayed, please contact the carrier directly with your tracking information. If the issue remains unresolved, please contact us at [Insert Email Address].

  • Damaged Packages: If your package arrives damaged, please notify us immediately at [Insert Email Address] with your order number and photographs of the damage. We will work with you to resolve the issue and may offer a replacement or refund if the product is damaged.

7. Customs, Duties, and Taxes

  • International Orders: Customs fees, import duties, and taxes are the responsibility of the customer and are not included in the shipping cost at checkout. These fees may be charged upon arrival in the destination country.

  • Customs Delays: Occasionally, packages may be delayed due to customs processing. Unfortunately, we are not responsible for any delays caused by customs.

8. Changes to Shipping Information

  • If you need to update your shipping address after placing an order, please contact us immediately. Once an order has shipped, we cannot modify the shipping address.

  • Please ensure all shipping information is correct when placing your order to avoid delays or delivery issues.

9. Shipping FAQs

If you have any questions about our shipping policy or need further clarification, please visit our FAQ section [Insert Link to FAQs] or contact us at [Insert Email Address].

10. Contact Us

If you have any questions regarding shipping or need assistance with your order, please contact us at:

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